Brief Description
Reporting to the Senior Manager-Mpesa Product Development, this position is responsible and accountable for leading and driving the implementation of initiatives to develop M-PESA value proposition.
The incumbent will also spearhead the product development process for both existing products and new products from idea generation to launch, securing respective approvals and in liaison with necessary stakeholders including the different business units within Safaricom.
- In addition research widely to ensure M-PESA products remain competitive by keeping up with trends in the market, emerging technology and improvements to existing products through service improvements initiatives.
Product Development Manager Job Detailed Description in Kenya
- Ensure Product enhancements are implemented to incorporate customer feedback in the development, review and enhancement of products and services.
- Develop, document and support deployment of new products by following the approved product development methodology and processes for testing, market testing, system integration, operational risk management, regulatory compliance and stakeholder participation and sign-off at each step.
- Facilitate new Idea Generation -Brainstorm, investigate, research, source and create new and innovative ideas for products that will enhance M-PESA value proposition as a financial system.
- Prepare, analyze and present various reports covering product development including key metrics on time to market, product development pipeline, ease of integration etc.
Requirements for Product Development Manager Jobs in Kenya
- Bachelor’s degree in IT, Telecommunications or related field.
- Project Management qualification.
- Ability to maintain the strictest level of confidentiality and professionalism when dealing with information including but not limited to product roadmap, new products and development of marketing plans.
- Minimum 3 years’ experience in product development with strong commercial aptitude.
- Proven strong track record in product development and product management including the introduction of new products and continual product improvements.
- Decisiveness, action-orientation, and a focus on leadership.
- Open, collaborative leadership style that promotes integrity and continuous improvement.
- Ability to promote and lead change.
- Technology savvy and able to innovate and “think out of the box
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