CARE International Knowledge Management & Learning Coordinator Job

CARE International in Kenya is looking for a well organized and highly motivated individual who is result-oriented to fill the following position:
Job Title: Knowledge Management & Learning Coordinator

Department / Project: Programs
Supervisor: Program Quality Manager
Location / Duty Station: Nairobi

Grade: GJob Summary & Purpose: The Knowledge Management & Learning Coordinator (KM&L) is a member of the Country Office program quality unit. The position coordinates the strategic KM efforts across CARE Kenya.
The incumbent will support the organization in knowledge management, learning and development to facilitate furtherance of CAREs work in Kenya and globally, to inform and be informed by new knowledge from program innovations, to guide scalability, replication, modifications using evidence to multiply impact.

The position supports the PQM and program teams in identifying and prioritising areas of learning and ensures approaches, systems and modalities are designed to support the learning agenda.
The position will design cost effective and mainstream learning opportunities within ongoing initiatives including operations and action research, within regular monitoring or evaluation activities rather than stand-alone initiatives.
The position will utilize information to develop information materials/publications that includes trends, achievements, briefing papers, updated research information to share with internal and external stakeholders and in line with CARE Kenya’s program strategies, goals and objectives.
The position is multi-faceted, requiring an adept ability to work with others, negotiate change and demonstrate the value of knowledge management across the organization.Responsibilities and Tasks:
R2. Technical Guidance and leadership for Knowledge management, Learning and Development Efforts
Lead the development/Update of KM&L strategy in line with CAREs LRSP, program strategies and initiatives with the view of guiding the learning agenda
Coordinate the development and manage the KM&L plan ensuring that each initiative’s learning agenda is developed in a participatory manner, and its plan is viable, cost effective and is implemented
Coordinate with CO program team under the leadership of ACD-P and with support of PQM, to operationalize the KM&L strategic direction
Implement an annual learning needs survey assessment and improvement actions
Coordinate the identification, prioritization and implementation of at least 3 organizational learning events per fiscal quarter.
Support the development and operationalization of learning opportunities across the organization (job shadowing, on-line learning, informal learning opportunities)
Support the program quality manager and ACD-P to identify partnerships that further the learning agenda including partnerships for research, M&E and quality improvements
R2. Organizational Transformational Change Efforts on KM&L
Provide technical leadership in developing and managing organizational change processes that facilitates communication and feedback mechanisms to support cultural change in CAREs transformation agenda, learning and knowledge management agenda.
Responsible for implementing the CARE Kenya Knowledge Management Strategy with demonstrable results on an annual basis
Support the establishment of cohesive integrated program approach that ensures avoidance of duplication based on gaps, milestones, opportunities for maximizing impact of interventions, as informed by KM&L outcomes
Leads the coordination for development of annual reports, program profiles, creation and distribution of short and graphic material from results of KM efforts at CARE Kenya.
Monitor and provide proactive information to facilitate uptake of KM behavior for improved outcomes including timely reporting, Communication and feedback and compliance
Launch of KM newsletter.
Lead KM actions of the CO Monitoring working group
Ensures new staff are oriented on KM&L and materials are available to support this
Establish and maintain reporting database linked to CAREs Monitoring systems (in-country and international)
Ensure KM is systemized into all CARE Kenya processes, i.e. annual performance appraisals, job descriptions, etc.
Establish KM incentives and/or recognition awards.
R3: Technical KM&L Solution Efforts
Assess Enterprise Content Management System (ECMS) needs and develop solutions in collaboration with MIS department
Implement an ECMS
Create a KM Technologies Strategy- timing, responsibilities, costs and implementation contingencies clearly outlined.
Facilitate organizational wide training on ECMS.
Choose & implement complementary software, i.e. X1, webex, etc to facilitate active KM&L
Coordinate /Develop/Review to achieve a simple, internal CARE Kenya Intranet, in collaboration with communications and MIS departments.
R4: Communication
Support and where needed, lead communication efforts engaging proactively with the media to share widely the impact of CAREs work in Kenya and from global efforts
Coordinate the development of communication materials / strategies and ensure clearance of documents by the Country leadership for external engagement is availed timely in line with CAREs KM&L strategy and other protocols that govern any subject area
Any other duties
Authority:
Spending Authority: None
Decision Making: Decision making is limited to KM issues within CARE Kenya.
Contacts / Key Relationships (Internal & External):
MIS department
Communications department
All CARE Kenya Programme teams
All CARE Kenya Programme Support teams
Director of KM of CARE Canada
CIKMWG
Working Conditions:
Nairobi based with 25% field travel to sub offices around Kenya.
Some limited international travel may be required.
Qualifications:

Education: Degree in Communications, Impact evaluation, Education, project management or any other relevant courseExperience: 5-7 years of experience in communications in a development organization, business management function, knowledge management function, and education function in senior position.

Competencies:

Communications: Ability to influence others to achieve objectives and get consensus and collaboration across many business units; ability to explain complex concepts in layman’s language; ability to generate enthusiasm; ability to communicate with all levels of management and staff establishing straightforward, productive relationships; treating all individuals with fairness and respect, demonstrating sensitivity for cultural and gender differences; showing great drive and commitment to the organization’s mission; inspires others: Maintaining high standards of personal integrity.

Drive for Results: Makes things happen; Is proactive; balances “analysis” with “doing”; sets high standards for self; Commits to organizational goals

Teamwork: Collaborates with others in own unit and across boundaries; acknowledges others’ contributions; works effectively with individuals of different culture and gender; willing to seek help as needed.
Influencing and resolving differences across organizational boundaries: Gaining support and commitment from others even without formal authority; resolving differences by determining needs and forging solutions that benefit all parties; promoting collaboration and facilitating teamwork across organizational boundaries.Learning and knowledge sharing: open to new ideas; shares own knowledge; applies knowledge in daily work; builds partnerships for learning and knowledge sharing

Analytical Thinking and Decisive Judgment – analyzing issues and problems systematically, gathering broad and balanced input, drawing sound conclusions and translating conclusions into timely decisions and actions.

IT survey: Evidence of competency in use of diverse learning and sharing platforms that are IT enabled with some degree/ability to use IT systems

How to Apply

If you feel you meet the requirements for any of these positions, send your application letter indicating the reference number, title of the position along with an updated CV and telephone contacts of three professional referees to:
The Human Resources & Development Manager,
CARE International in Kenya,
Email: vacancies@care.or.ke
to be received not later than 5th July, 2015.
Only short listed candidates will be contacted.

CARE is an equal opportunity employer and promotes gender equity.
Canvassing will lead to automatic disqualification.

CARE International in Kenya does not charge a fee at any stage of the recruitment process. (Application, interview, meeting, processing, training or any other fees).N.B) The interested applicants must indicate their expected remuneration level.