Front Office Administrator Job in Kenya

Job Title: Front Office AdministratorJob Summary:

The incumbent will work closely with the General Manager to provide administrative and
organizational support and will have opportunity to take up significant responsibility in a fast growing environment.

Generic Duties

• Attend to all phone calls, direct incoming calls and respond to all inquiries
• Receive all visitors and ensure they are all served
• Record all incoming and outgoing mails and packages in the records book
• Schedule meetings if any
• Maintain stationery supplies and coordinating deliveries
• Closely monitor time attendance of staff and make follow ups where needed
• Preparing meeting minutes, meeting notes and internal support materials
• Handle client complaints with follow up to ensure satisfaction
• Prepare and modify documents including correspondence, reports, drafts and emails
• Liaise and follow-up on clients, suppliers of various services and continuously update the status of the tasks undertaken. This includes following up on business licenses, work permits
• Provide timely and accurate operational support on behalf of the General Manager to maintain day to day efficiencies in the office
• Conduct regular research in area of responsibility and disseminate information appropriately to enhance knowledge, attitudes, opinions and aspirations of the company’s stakeholder.
• Competency Map

Qualification and Experience

• Diploma in Business Management/ Administration
• 2 to 3 years in a similar field
• Ability to ‘get things done’ in a hands on manner
• Excellent attention to detail
• Excellent customer service, interpersonal and relationship management skills
• Excellent administrative skills
• Excellent communication skills including written and oral skills 

How to Apply

If you meet the requirement of the above positions, please submit an application including a detailed CV, e-mail and telephone contacts, names and addresses of two referees, indicating the position you are applying for on the subject line to fm8251@gmail.com to reach us not later than 22nd June 2015.
Please indicate your current and expected salary.
Only shortlisted candidates will be contacted.