Citi Bank Job Vacancy in Kenya : Cash Product Manager – Receivables & Payables

Citi Bank Job Vacancy in Kenya : Cash Product Manager – Receivables & Payables

Job Purpose:

Manage the design and implementation of payables and receivables products in Kenya, in completely diverse market conditions and regulatory environment, with a view to increasing volumes to realize revenue targets and maintenance of high customer satisfaction index. The key objective of the function will involves managing the cash payables and receivables products, in pricing, product modification, training and positioning.

Job Background/ Context:

• Due to financial sector maturity and ensuing increased demand from customers, there is a need for more sophisticated products in the market. Further, there is need to maintain risk alertness, recognize and respond promptly to adverse business cycles.
• This role works closely with the following to deliver the jobs outcomes:
• Daily with Operations on service delivery implementation, process and issue resolution.
• With Technology to ensure reporting systems are working accurately and ensure that new enhancements to these reporting systems are carried out as per project plans.
• With Finance to ensure all revenues earned are accurately reported.
• With Corporate Bank RMs for joint marketing plans, calling process, acquisitions and follow up. Also encompasses passing product knowledge to the RMs.
• With Customers for product marketing, acquisitions, and deal booking.
• With third party service providers to ensure day-to-day services of the correspondent bank, CIT and couriers function are delivered seamlessly. Follow up on any queries raised.

Key Responsibilities:

• Size and segment the market to identify potential areas of focus.
• Monitoring the cash payables and receivables drivers and develop strategies to be implemented thereon.
• Coordinate the internal communications to Operations and Technology and Corporate Bank Group to support the enhancement of cash product knowledge including current issues on the same.
• Lead the identification and evaluation of potential revenue opportunities in new and diverse markets including public sector.
• Lead the growth of mass payment solutions in Kenya.
• Ensure the efficient process of expense management for the payment business in the organization and optimal processing of fees and commissions pricing including tracking all product related MIS.
• Understanding the market and providing products that meet and exceed the client’s needs.
• To develop and manage cash products and their marketing including documentation.
• To Manage the cash product business end-to-end (product offering, pricing, positioning, sales, legal/regulatory requirements, after sales service, delivery channels)
• To manage payable and receivables products in order to understand cash flow of customers.
• To manage business payment with overall business responsibility for development, sales, and risk in the framework of the TTS Kenya Strategy.
• Effectively monitor, escalate and keep abreast of any fraud risks within TTS serving as the unit Fraud Manager.
• Participate in all UATs that cut across the payments and receivables space and delivery channels.

Knowledge/Experience:

• Minimum 5 years’ financial services experience in a medium to large organization with a regional or global reach.
• Extensive knowledge of cash management products and banking and financial services business.
• Experience in translating client needs into creative solutions that meet and exceed expectations.

Skills:

• A problem solver
• Analytical and a conceptual ability
• Strong numerical skills
• Exceptional presentation skills
• Computing and technology savvy
• Product development
• Extensive knowledge of banking and cash management

Qualifications:

• Bachelor’s degree preferably in science, technology and mathematics oriented disciplines.

Competencies:
Leadership

• Excellent Communication Skills (Oral and Written), Management and Execution Skills and Strong Interpersonal Skills.
• Person should display accountability and initiative, high curiosity and enthusiasm, creativity and flexibility, ability to handle pressure, be proven as a team player with ability to prioritize and pay great attention to detail.
• A creative and quick thinker who can translate rapid decisions into immediate action.

Title: Cash Product Manager – Receivables & Payables

Location: KEN-Nairobi Area

Requisition ID: 15048697

How to Apply

Submit your CV and Application online : Click Here