Entertainment Centre Operations Manager

Entertainment Centre Operations Manager

Job Title: Operations Manager – Entertainment Centre

Industry: Entertainment

Location: Nairobi

Salary: KShs 100K – 120K

Our client is a kid’s entertainment facility offering fun filled activities for both parents and their kids.
They seek to hire an operations manager to oversee the general day to day activities i.e. Customer service, Staffing, Gaming equipment management, Logistics, Event Management etc.
Candidates with a casino, event management and gaming services background are encouraged to apply.

Key Responsibilities

Customer Service

• Ensure management team and floor staff is enforcing good guest relations in all areas
• Strive to maintain high customer satisfaction with all customers
• Handling customer complains

General Floor Management

• Ensuring security of clients, staff and property
• Design, develop, implement, and facilitate all elements of the entertainment plans
• Supervising the day to day activities

Staffing

• Responsible for hiring, retaining, promoting, performance evaluations, training, disciplining, and terminating employee with concurrence of the General Manager and the Human Resources department
• Managing staff on the ground and monitoring their activities
• Preparing work schedules and assigning specific duties

Gaming equipment management

• Overseeing installation of new equipment
• Ensures proper procedures are followed when gaming equipment is placed on or taken off the floor
• Ensures all gaming equipment is timely repaired and serviced and in working order at all times

Reporting

• Providing regular updates to the management to enhance success
• Event Management
• Managing events such as birthdays, parties, shows etc

Minimum Qualifications

• Preferably a Degree in business management, administration or related field
• At least 5 years experience in similar role
• Working background in hospitality preferred
• At least a bachelors degree in Business Administration or related field
• Computer literate
• Strong public relations skills
• Speedy action and proactive
• Ability to work independently
• Accuracy and attention to detail

How to Apply

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Operations Manager – Entertainment Centre) to vacancies@corporatestaffing.co.ke before 29th May , 2015

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing

Only candidates short-listed for interview will be contacted.

The Recruiting Manager
Corporate staffing Services
Nabui House, 3rd floor, Westlands
(Next to Unga House)