Standard Chartered Bank Job Vacancy : Product Manager,Trade and Working Capital -Africa

Standard Chartered Bank Job Vacancy : Product Manager,Trade and Working Capital -Africa
March 16, 2015 Job Description
Job Description
• Responsible for executing the regional and global agenda on Business Clients Trade and Working Capital to deliver sustainable growth across Business Clients.
• Responsible for growing market share and increasing client level profitability by supporting new acquisition and relationship teams and portfolio management of Trade & Working Capital products based on client needs.
• Achieve the Revenue, Balance Sheet, Product Margins and Loss adjusted Returns as per budget.
• Ensure consistent Service and Product delivery on client propositions as per budgeted benchmarks by indentifying challenges related to (a) products and processes design, for resolution by Retail Product team in the region & centre and (b) process execution within Sales, Operations and Service teams, for resolution in country with the relevant stakeholders.
Key Roles & Responsibilities
Business Performance
• Implement and commercialise global standard Product program for TWC Products in Africa.
• Collaborate effectively with Buss Client Segment team, Client Acquisition and Relationship teams and CIC/ TB to leverage the eco-system and help deliver budgeted Balance Sheet and NFI targets
• Execute global standard Product Optimization strategies to deliver Product level RoRWA
• Implement the integrated product segment strategy to launch/re-launch the program value proposition and specific enablers and track program performance along with BC segment team.
• Optimize fees and charges to create value for clients in line with TCF principles.
• Support RC academy for the development of appropriate training content for the acquisition, relationship and service teams .
• Responsible for Portfolio health on relevant products – delivery through regular engagement with risk teams in country to track portfolio performance (through lead indicators) and taking necessary actions to ensure loan impairment is within approved and acceptable limits.
Work closely with Portfolio Managers to ensure the following:
- Credit/ Business monitoring; Managing overdue BCA / CCRT, turnover monitoring, NOC review etc.
- Excess management & follow-up for tracking closure of excess granted to the customers (approved & unapproved cases).
Product & Service Delivery
• Have oversight and ownership on end-to-end (standard) process to ensure execution of on-boarding for clients and fulfilment of products through engagement with relevant stakeholders involved in executing the standard process to ensure we deliver a seamless client CVP.
• Complaints & Client Experience: Collaborate closely with the CEPG teams to Identify gaps and design failures in existing process and products and work with global and regional product teams to solve for endemic design issues to improve overall product and Service delivery.
Product Launches & Product Maintenance
• Execute the global Product standardization and Product rationalization agenda for TWC Products in Africa.
• Work with segment and frontline teams to identify client needs and launch existing global product solutions to meet these needs. In the absence of existing global solutions work with the regional team to have the relevant proposition developed as a global solution for implementation.
Governance
• Manage compliance of PPGs & CADs.
• Ensure compliance to Group & Country AML and CDD policies .
Qualifications & Skills
• A strategic and creative thinker, capable of taking innovative thinking, outside the ‘box’. Courage to avoid the obvious.
• Proven track record in business goal management.
• University Graduate with at least 5 years’ managerial experience in commercial/consumer financial services.
• In depth knowledge of products, services and delivery channels
• Informed in the market competitive structure, industry practices and regulations with at least 4 years’ experience in the local environment.
• Working knowledge of delivery, operations and MIS systems applications.
• Strong analytical, problem-solving, decision-making and financial management skills.
How to Apply
Submit your CV and Application online : Click Here