Siginon Clearing and Forwarding Manager Job in Mombasa Kenya

Siginon Clearing and Forwarding Manager Job in Mombasa Kenya
February 26, 2015 Job Description

At Siginon Group, our determination to achieve our vision of being Africa’s world class logistics company is the driver of everything we do.
We have engaged in a massive culture change program that has defined our way of doing things; The Siginon way.We are growing by leaps and bounds; creating new lines of business and expanding our horizons. And we value our people deeply; the reason behind our success.
We know that we can only achieve this success with motivated, competent and energized individuals and teams within a Winning culture.
That is why we maintain a continuous supply of best in class talent and reward them as such.It’s with this in mind that we announce the following vacancies at our Siginon Global Logistics division in Mombasa.
Clearing and Forwarding Manager
1 Position
Reporting to the Division Manager Siginon Global Logistics, the C & F Manager will lead a team of highly skilled operatives to ensure we provide our customers ”peace of mind”.
A thorough understanding of Customs Legislations and Tariffs, Imports/Exports documentation and procedures will therefore be necessary.Responsibilities
Supervise the C&F team, set goals and monitor the performance of the direct reports.
Manage the existing customer relationships, including transportation requests, cargo documentation, invoicing, and debt collection, claims management, input for reporting, contract renewal, related negotiations, and all other aspects.
Identify opportunities to grow volumes with existing customers.
Take full responsibility for the achievement of individual key performance indicators.
Translate customer requirements into internal action, i.e. planning and manage clearing procedures, loading and offloading schedules as well as plan required capacity.
Keep abreast of industry activities and recommend any necessary action to grow potential business.
Proactively identify and address issues arising in your area of business, and find creative solutions in a timely manner.
Manage the operational relationship with the client and alert them in case of any operational issues.
Monitor file processing and ensure SOP’s are adhered to at every step of the business process.
Ensure that operations are performed in respect to the gross margin & disbursements anticipated when quotations have been issued
Control the costs within the department.
Alert Management in case of significant issues impacting the operations
Prepare the Department’s Monthly Performance Report.
Qualifications and Experience:
Degree in related field.
Diploma in Clearing and Forwarding
5 years’ relevant experience in a busy industry.
Excellent communication skills.
High level of integrity and positive work ethics
Team player and Customer focused
How to Apply
If you believe that you have what we it takes, please submit your application and detailed CV indicating your current and expected remuneration by emailing Grouphr@siginon.comThe application deadline is 4th March 2015