NGO Jobs in Kenya - hello doctor
hello doctor
Job Title: Business Development Manager
Job Title Reporting to: Country Manager
Key Relationships:
Regional Director: Sales and New Business strategy & performance
Country Manager: Agree on sales strategy, develop relationships with new business, and work together in client acquisitions.
Management Team: Reporting to and liaising with in order to keep the team updated with regards to the sales funnel.
Whole Team: To brief all departments with regards to requirements for each concluded sales contract.
Clients: Contract closures and renewals. Account management & client reporting.
Purpose of the Job / Main Objective is:
To: Manage the sales strategy within the business
To: Closure of sales contracts, manage renewals and manage accounts.
To: Meet sales budgets
To: Ensure team effectively briefed for the implementation of new sales contracts.
To: Assist where necessary with the account manager of larger clients where necessary.
To: Presentations to prospective clients.
To: Assist business with new product development with specific reference to sales strategy
Qualifications: Bachelor’s degree
Experience: 10-15 years work experience, at least 5 years sales experience and minimum 3 years in a managerial role
Business Skills Required:
Good leadership & management skills
Good delegation
Good client relationships
Good presentation skills
Good organizational skills
Ability to take responsibility for tasks
Deadline driven
Good time keeping and time management skills
Ability to motivate others
Ability to support others in team work
Skills Required that are more Specific to this Job Profile:
Proficient at Closing deals with clients
Ability to conceptually understand the value proposition of medical assistance services.
Strong customer interaction skills.
Strong written and verbal communication skills.
Ability to work independently and within a team.
Strong attention to detail.
Exceptional interpersonal skills.
Adaptability with a keen aptitude to multi-task.
Computer Skills Required:
Microsoft Excel
Microsoft Word
Powerpoint
Outlook
Key Competencies as an Employee of Hello Doctor:
Passion & values
A key requirement is passion for Hello Doctor’s vision of transforming healthcare and improving lives. We are looking for people for whom this is not just a job, but a calling to make a difference.
Work / life balance
Maintains a conscious balance between work and personal life so that one doesn’t dominate the other
Is not one-dimensional
Knows how to attend to both
Gets what he/she wants from both
Dealing with ambiguity
Can effectively cope with change
Can shift gears comfortably
Can decide and act without having the total picture
Isn’t upset when things are up in the air
Doesn’t have to finish things before moving on
Can comfortably handle risk and uncertainty
360 Communication
Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organisation
Provides individuals information so that they can make accurate decisions
Is timely with information
Planning
Accurately scopes out length and difficulty of tasks and projects
Sets objectives and goals
Breaks down work into the process steps
Develops schedules and task/people assignments
Anticipates and adjusts for problems and roadblocks
Measures performance against goals
Evaluates results
Drive for results
Can be counted on to exceed goals successfully
Is constantly and consistently one of the top performers
Very bottom-line oriented
Steadfastly pushes self and others for results
Self-development
Is personally committed to and actively works to continuously improve him/herself
Understands that different situations and levels may call for different skills and approaches
Works to deploy strengths
Works on compensating for weakness and limits
Customer Focus
Is dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external customers
Is committed to continuous improvement through empowerment and management by data
Is willing to re-engineer processes from scratch
Is open to suggestions and experimentation
Creates a learning environment leading to the most efficient and effective work processes
Job Title: Clinical Manager
Job Title Reporting to: Country Manager
Key Relationships:
Digital Manager: Reporting, Feedback, Fulfilling all digital requirements.
Medical Researcher: In gathering and reporting the latest medical content.
Digital Team / Copywriters: Working together to meet targets requirement within the business.
Contracted Doctors: Contracting, training, scheduling, management and quality assurance
Purpose of the Job / Main Objective is:
1. To: Develop and/or validate clinical protocols
Treatment algorithms
Formularies
DUR edits
2. To: Develop and/or validate clinical content
Call scripts
Treatment application linkages
Patient messaging
Website content
3. Clinical knowledge management
4. Clinical outcomes monitoring & reporting
5. Clinical Governance:
Doctor credentialing
Policy adherence monitoring
Doctor profiling
Quality assurance audits
Attend client meetings
6. Professional Indemnity
Manage professional indemnity cover for doctors
7. Manage relationships with Kenyan medical regulatory bodies
Qualifications: MBChB. Also needs to be fully registered with the Kenyan Board of Medical Practioners.
Experience:
At least 5 years clinical medical experience that must include GP and Casualty work.
Management experience also critical.
Business Skills Required:
Analytical Thinking
Good presentation skills
Good organizational skills
Ability to take responsibility for tasks
Deadline driven
Good time keeping skills
Ability to motivate others
Ability to support others in team work
Specific Skills Required - more specific to this Job Profile:
Express strong writing, analytical and research skills.
Experience in working with various social media platforms
Clinically sound
Computer Skills Required:
Word
Excel
Outlook
Powerpoint
Key Competencies as an Employee of Hello Doctor:
Passion & values
A key requirement is passion for Hello Doctor’s vision of transforming healthcare and improving lives.
We are looking for people for whom this is not just a job, but a calling to make a difference.
Work / life balance
Maintains a conscious balance between work and personal life so that one doesn’t dominate the other
Is not one-dimensional
Knows how to attend to both
Gets what he/she wants from both
Dealing with ambiguity
Can effectively cope with change
Can shift gears comfortably
Can decide and act without having the total picture
Isn’t upset when things are up in the air
Doesn’t have to finish things before moving on
Can comfortably handle risk and uncertainty
360 Communication
Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organisation
Provides individuals information so that they can make accurate decisions
Is timely with information
Planning
Accurately scopes out length and difficulty of tasks and projects
Sets objectives and goals
Breaks down work into the process steps
Develops schedules and task/people assignments
Anticipates and adjusts for problems and roadblocks
Measures performance against goals
Evaluates results
Drive for results
Can be counted on to exceed goals successfully
Is constantly and consistently one of the top performers
Very bottom-line oriented
Steadfastly pushes self and others for results
Self-development
Is personally committed to and actively works to continuously improve him/herself
Understands that different situations and levels may call for different skills and approaches
Works to deploy strengths
Works on compensating for weakness and limits
Customer Focus
Is dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external customers
Is committed to continuous improvement through empowerment and management by data
Is willing to re-engineer processes from scratch
Is open to suggestions and experimentation
Creates a learning environment leading to the most efficient and effective work processes
Job Title:Engagement / Digital Manager
Job Title Reporting to: Country Manager
Qualifications:Bachelor’s Degree in Journalism, Communication or Marketing preferred
Experience:
3 + years’ work experience in developing interactive content
3 + years’ experience with digital, blog, and social content
3 - 5 years’ experience in creating / writing content for web
3 - 5 years’ experience in online content strategy
3 – 5 years’ community management experience
Key Relationships:
Country Manager: High level reporting to Country Manager
Chief Medical Officer - SA and Clinical team: Managing content workflow and quality assurance by working closely with Chief Medical Officer – South Africa and Clinical team
Copy Writers: Managing content team and deliverables
Purpose of the Job / Main Objectives are:
Managing and guiding the Kenyan content team
Developing a quarterly content calendar for East Africa
Growing and managing the brand’s online platforms and social communities
Implementing group social and group customer relationship management strategies
Driving engagement on the Hello Doctor platforms
Work closely with South African team to include messaging in the content rollout incl. Marketing, Development, Agency and Product teams
Identifying opportunities for influencer engagement opportunities, both online and via "real-world" initiatives.
Developing relationships with possible partners
Running daily standup meetings with content team
Managing content targets and deliverables
Managing content workflow and quality assurance by working closely with Chief Medical Officer – South Africa and Clinical team
Business Skills Required:
Strong communication skills – need to have the ability to communicate ideas, suggestions, and concepts
Understanding and knowledge of SEO and inbound marketing
Need to be persuasive and be able to influence decisions within the business
An analytical mind and interest in using data to optimize/scale content
Need to be persuasive and be able to influence decisions within the business
Specific Skills Required - more specific to this Job Profile:
An analytical mind and interest in using data to optimize/scale content
Need to be able to motivate and drive the in-house content team
Strong communication skills – need to have the ability to communicate ideas, suggestions, and concepts
Computer Skills Required:
MS Office
Presentation skills
Expert on social media
Key Competencies as an Employee of Hello Doctor:
Passion & values
A key requirement is passion for Hello Doctor’s vision of transforming healthcare and improving lives.
We are looking for people for whom this is not just a job, but a calling to make a difference.
Work / life balance
Maintains a conscious balance between work and personal life so that one doesn’t dominate the other
Is not one-dimensional
Knows how to attend to both
Gets what he/she wants from both
Dealing with ambiguity
Can effectively cope with change
Can shift gears comfortably
Can decide and act without having the total picture
Isn’t upset when things are up in the air
Doesn’t have to finish things before moving on
Can comfortably handle risk and uncertainty
360 Communication
Provides the information people need to know to do their jobs and to feel good about being a member of the team and/or the company
Provides individuals information so that they can make accurate decisions
Is timely with information
Planning
Accurately scopes out length and difficulty of tasks and projects
Sets objectives and goals
Breaks down work into the process steps
Develops schedules and task/people assignments
Anticipates and adjusts for problems and roadblocks
Measures performance against goals
Evaluates results
Drive for results
Can be counted on to exceed goals successfully
Is constantly and consistently one of the top performers
Very bottom-line oriented
Steadfastly pushes self and others for results
Self-development
Is personally committed to and actively works to continuously improve him/herself
Understands that different situations and levels may call for different skills and approaches
Works to deploy strengths
Works on compensating for weakness and limits
Customer Focus
Is dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external customers
Is committed to continuous improvement through empowerment and management by data
Is willing to re-engineer processes from scratch
Is open to suggestions and experimentation
Creates a learning environment leading to the most efficient and effective work processes
Application Procedure:
Applicants should email their cover letter and CV with names of three referees who can provide confidential assessment of their capabilities. Indicate on your CV your current and expected salary.
All communication relating to application for these positions should be addressed to:
hellodoctor@preferredpersonnel.co.ke
On the subject matter of the email, ensure you indicate the position you are applying for.
Applications should be received by 28th October 2014.
Please note only shortlisted candidates will be contacted.
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