Administrative Assistant Skills Resume Example

JONAH SMITH

21 Example Ave • Raleigh, NC 25541 • (000) 098-0987 • jonah @ email . com

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❖❖ ADMINISTRATIVE ASSISTANT ❖❖

Accurate, thorough, and persistent individual seeking a position as an Administrative Assistant with
NEC Corporation. Offering exceptional communication, secretarial, and problem solving skills to bring a remarkable change in the overall efficiency of the office.

• Over 2 years’ varied and increasingly responsible experience in secretarial capacities
• Highly skilled in greeting customers and answering phone calls
• Proven ability to handle multiple, competing priorities in an effective manner
• Thorough knowledge of written English; grammar, spelling, vocabulary and punctuation

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SPECIAL SKILLS
● Customer service	● Record maintenance	● Transcribing dictation
● Letter drafting	● Events coordination	● Staff training
● Correspondence handling	● Travel arrangements	● Confidentiality
● Multicultural interaction	● Office procedures	● Supplies management

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TECHNICAL EXPERTISE 
Office Equipment: Fax machines, photocopiers, videoconferencing, PABX systems, and general office equipment
Computer: Spreadsheets, word processing, database management, typing speed: 60 WPM
MS Office: Word, Excel and PowerPoint

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PROFESSIONAL EXPERIENCE

Administrative Assistant, AA INC, Raleigh, NC

7/2010 to Present

• Prepare, record, check over and proofread correspondence, invoices, presentations, brochures, publications, reports and relevant material
• Record and prepare minutes of meetings
• Organize travel schedules and book reservations
• Determine and launch office procedures
• Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations
• Set up and uphold manual and automated information filing systems
• Order workplace supplies and maintain record
• Schedule and verify appointments and meetings of managers

Key Accomplishments
✔ Trained and coordinated internees which resulted a $11,000 rise in revenue
✔ Achieved Employee of the Month Award – May 2012

Junior Clerk, ABC COMPANY, Santa Monica, CA

4/2010 to 7/2010

• Answered telephone and electronic enquiries and forwarded telephone calls and messages to appropriate person
• Greeted visitors, determine nature of dealing and send visitors to correct person
• Compiled data, statistics and supplementary information to maintain research activities

Key Accomplishments
✔ Reorganized administrative procedures, shortening process time by 30%
✔ Designed and implemented new strategies which increased sales by 25%

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EDUCATION
ABC COLLEGE – Raleigh, NC, 2005
AAS, General Administration