Giraffe Ark Lodge Sales Executives Jobs in Kenya

Giraffe Ark Lodge is a serene sanctuary that graces the famous plains of Kieni in Nyeri County and is strategically placed between the majestic Aberdare Ranges to the south and the imposing snowcapped Mt.Kenya to the North.The Lodge is a travelers’ haven located just three hours’ drive or a 15 minute flight from Nairobi. Giraffe ark is a rich fusion of Pan African, Western, Oriental, and Arabian themes with a homely atmosphere.

The lodge seeks qualified, self-driven, innovative, energetic and go getter individuals for various positions existing within its ranks.

Lodge Sales Executives

Number required: 2

Job overview: This position is vital to ensure Giraffe Ark Lodge is profitable.

You are responsible for generating sales across all our key revenue streams (guest rooms and suites; meeting and conferences and seminars; weddings, anniversary celebrations and funerals and any special events).

Duties and Responsibilities

• Maximising key revenue streams to ensure consistent usage of all lodge facilities.
• Building relationships with potential and past clients
• Managing OTAs to improve guest room and suites occupancies and yields.
• As required, attend trade shows, wedding fairs, cold calling and networking events to bring new bookers and contacts into the lodge.
• Managing the processes we have in place to collect customer feedback and comments.
• Identify positives and build on these to improve our products.
• Were the individual can be identified, address negatives direct with the objective to turn a complainant into a loyal customer.
• Develop action plans with other departments to eliminate negatives.
• Establishing a process to ensure all new customers and contacts are entered.
• Updating our website with i. all pricing changes and events. ii. content for the blog. iii. Identifying those sections which are “dated” and recommending replacement content
• Working with the Directors with the Lodge’s on line Social Media presence.
• Identifying new relevant Social Media Platforms.
• Work with the Directors: To review constantly our hospitality products and pricing and to develop the Lodge’s Sales and Marketing Plan

Person specifications/Qualifications/Skills

• Experience within Conference and Event management, and/or sales in the hospitality industry is preferred. With a proven track record of sales.
• Bachelors Degree/Diploma in relevant field with one to three years of sales experience, preferably in hotel sales or other hospitality industries
• Strong “people person” with excellent communication skills;
• Positive, persuasive personality;
• Diligent attention to detail, whilst ensuring an exemplary experience for all customers.
• Team Player
• Excellent presentation skills
• Computer Literate
• Skilled at cold calling and other marketing techniques.
• Comfortable with Social Media platforms

How to Apply

If you meet the said requirements and are passionate enough to build a career in the hospitality industry, please send your application in confidence by email attaching your detailed latest CV to:

The Recruiter,
recruit.esquire@gmail.com

NB: Clearly state your current and expected salary in your application.
Closing date for applications is Monday, 13th July 2015.
Only shortlisted candidates will be contacted for interview.

Anchor group of companies is an equal opportunity employer.