Giraffe Ark Lodge Manager Job in Kenya

Giraffe Ark Lodge is a serene sanctuary that graces the famous plains of Kieni in Nyeri County and is strategically placed between the majestic Aberdare Ranges to the south and the imposing snowcapped Mt.Kenya to the North.The Lodge is a travelers’ haven located just three hours’ drive or a 15 minute flight from Nairobi. Giraffe ark is a rich fusion of Pan African, Western, Oriental, and Arabian themes with a homely atmosphere.

The lodge seeks qualified, self-driven, innovative, energetic and go getter individuals for various
positions existing within its ranks.

Lodge Manager – Giraffe Ark Lodge
Number required: 1

Job Overview: Overseeing all lodge operations to ensure safe and sound service delivery, making sure the clients get value for their money.

Ensuring all the clients are attended to and coordinating the operations to meet daily customer expectations and standards and acquiring and maintaining of new accounts to meet financial obligations.
Duties and Responsibilities

• Developing and implementing SOPS and monitor to ensure proper standards of service adhered to at all times
• Check weekly and daily forecast, and supervise table and room allocation to guests
• Welcome and seat guests in the restaurant, supervise order taking and service and control meals for staying and walk in guests
• In liaison with the Head Chef brief staff on the day’s menu and coordinate service
• Monitor restaurant opening and closing duties including staff grooming and hygiene, restaurant setting and cleanliness for service
• Authorize purchase of stores requirements in liaison with the F & B Manager and Housekeeping manager
• Conduct a monthly stock take of operating equipment and maintain and update of all lodge records
• Continually monitor and control the usage of equipment and supplies
• Gather feedback and comments/complaints from guests and communicate to all concerned parties for action
• Plan, organize, allocate and co-ordinate the work of the team & provide leadership to the team including preparing duty rosters, off and leave schedules.
• Leading , motivating and developing and controlling lodge staff
• Dealing with staff matters and welfare issues
• Conducting marketing and business development for lodge products
• Dealing with credit facilities for the hotel
• Dealing with customer care and training of staff in customer services and related field
• And any other duties that may be assigned from time to time

Person specifications/Qualifications/Skills

• Bachelor Degree or Diploma in the Hospitality sector from a recognized institution
• Minimum of 5 years’ experience working as a lodge manager
• Minimum mean grade of C+ in KCSE
• Computer literate
• Team player,
• Good interpersonal skills,
• Honest,
• Self-motivated,
• Ability to work independently and under pressure

How to Apply

If you meet the said requirements and are passionate enough to build a career in the hospitality industry, please send your application in confidence by email attaching your detailed latest CV to:

The Recruiter,
recruit.esquire@gmail.com

NB: Clearly state your current and expected salary in your application.
Closing date for applications is Monday, 13th July 2015.
Only shortlisted candidates will be contacted for interview.

Anchor group of companies is an equal opportunity employer.