Job Introduction: G4S is the world’s leading international security solutions group, which specializes in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S has operations in more than 125 countries and 657,000 employees.
In Africa, G4S is the largest private employer, with 110 000 employees in over 29 countries across the continent. G4S Kenya has a workforce of about 15,000 spread across all the major Urban Centres in the country.
At G4S Kenya, we place great value on attracting and retaining the best people at all levels, to ensure the continued success of the organization.
Role Responsibility:
- Record, track, trace and take action on all claims in a reasonable and transparent timeframe
- Ensure that all claims are corrected recorded and institute a tracking procedure for proper follow up to closure
- Follow-up, check and record business unit actions and updates for each claim
- Compile a monthly claims update to the MD to demonstrate departmental effectiveness or otherwise in handling customer claims
- Liaise with the company’s insurance on various matters pertaining to claims
- Investigate customer claims and advice on levels of liability
- Submit periodic claims reports on time (weekly, monthly etc.)
- Compile Claims Committee minutes
- Convene the Monthly Claims Committee meetings
- Process claims within the stipulated timelines
- University degree in Business, Insurance or Law
- At least three years experinece dealing with claims in fast paced environment
- Excellent IT skills including MS Office Suite
- Good communication skills
- Team player and demonstrated leadership skills
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