Gross Salary: 30k – 40k
Roles and Responsibilities
- The Front office assistant shall provide customer service support to the organization by obtaining, analyzing and verifying the accuracy of customer and order information in a timely manner.
- Initiate and/or implement corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.
- She shall co-ordinate the handling of difficult and/or unusual situations.
- She shall assist in telesales
- MUST have attained a mean grade of a C or above in O level
- A diploma in front office management or
- A diploma in public relation
- A diploma in a business related field
- 1 years work experience as a customer care executive in a busy services environment.
The suitable candidate should be at least 25 years old, pleasant, presentable with very good communication skills.If qualified send CV only to jobs@headhunter-kenya.com, indicating the title (Front Office Assistant) on the subject line.
Application Deadline: 31st July, 2015
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