Shop Assistants
Location: Nairobi
Industry: Retail
Sections: Perfumes & cosmetics, jewellery and watches, sunglasses, fashion accessories, leather goods, bags, toys for kids etc
Our client is a duty free store that caters mainly to the diplomatic community as their esteemed clientele.
They cater for all their desires with a wide range of globally renowned products from liquor, spirits, wines, and tobacco to electronics, perfumes, watches and other accessories.
They are seeking to recruit Shop Assistants.
The ideal candidate requires a high level of customer interaction, meaning they should have good customer facing and communication skills.
Only women should apply for the position.
Key Tasks and Responsibilities
- Greeting customers who enter the shop.
- Be involved in stock control and management.
- Assisting shoppers to find the goods and products they are looking for.
- Being responsible for processing cash and card payments if at the till.
- Stocking shelves with merchandise.
- Answering queries from customers.
- Reporting discrepancies and problems to the supervisor.
- Giving advice and guidance on product selection to customers.
- Balancing cash registers with receipts.
- Dealing with customer refunds.
- Keeping the store tidy and clean, this includes hovering and mopping.
- Responsible dealing with customer complaints.
- Working within established guidelines, particularly with brands.
- Attaching price tags to merchandise on the shop floor.
- Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
- Receiving and storing the delivery of large amounts of stock
- Keeping up to date with special promotions and putting up displays.
- Minimum of a Diploma in Business Management, Customer Service or related field.
- A minimum of 2 years experience in a similar position.
- Should have experience working as a cashier working in a retail store.
- A comprehensive knowledge of the section you wish to work in.
- Excellent communication skills.
- Well developed organizational skills.
- ONLY women should apply for the job
To apply, send your CV and cover letter to recruit@flexi-personnel.com before 25th July 2015.
Clearly indicate the position applied for and the minimum salary expectation on the subject line and the section you wish to work in.
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