CIC Branch Manager Job Kenya-July 2015

Branch Manager Job At CIC Kenya

Job Purpose
To ensure the branch runs effectively; coordinate marketing and sales functions for CIC products, generate revenue, increase market share through efficient and friendly customer service and to safeguard company property in accordance with the Company’s policies and objectives.
Branch Manager Job Responsibilities

• Market and sell all CIC Insurance products to ensure branch growth and penetration
• Administer branch activities in accordance with the company policy and values
• Prepare and send branch performance report to the HQ and give updates of the business status of the branch
• Determine and develop the annual branch Revenue/Expense budgets
• Perform marketing and public relations activities to create business awareness
• Design and identify new marketing initiatives and operational plans
• Recruit and train intermediaries
• Ensure delivery of all renewal notices and close follow-up for business retention
• Advice and assist clients to update/carry out policy reviews
• Manage and control the branch expense budget
• Monitor and carry out routine branch audit on the use and accountability of the motor certificates and receipts
• Handle branch administrative issues including leave plan for the staff
• Attend Sacco/Co-operative societies AGMs or SGMs, Education meetings and any invited leaders meetings
• Liaise with the co-operative officers
• Ensure credit control compliance of 50:25:25 monthly
• Ensure business portfolio mix
• Manage loss ratios of the branch within set limits all the time
• Ensure effective and efficient processes are followed in the Branch all the time
• Represent the Company in all relevant forums
• Handle customer needs that are beyond the Branch staff capability
• Ensure all underwriting processes are adhered to at all times
• Identify staff training needs
• Maintain good relationships with all service providers.
• Signing of branch documents.

Qualifications For Branch Manger Jobs In Kenya

• Degree –Business Related.
• KSCE C+ and above.
• Professional qualifications
• Diploma in Insurance – Mandatory
• (AIIK/ACII)
• Relevant Work Experience
• At least 4 years in the financial services industry with at least three in supervisory position
• Skills, Knowledge and competencies
• Excellent communication and presentation skills
• Excellent customer care skills
• Good negotiation skills
• Good Computer skills
• Good driver
• Understanding of the working environment /competitors
• Technical competence in underwriting insurance risks and claims procedures
• Basic knowledge of regulations by AKI and IRA
• High emotional intelligence

Personal Attributes

• High integrity
• Good team leader
• Results oriented
• Dynamic
• Fair and objective
• Problem solving
• Highly organised
• Self-driven
• Diplomatic at all times
• Highly organised
• Pleasant and friendly to customers
• Good judgement and quick decision maker

How to Apply

If you have the required professional and academic qualifications and you are ready to execute the mandate, kindly send your resume to the address below indicating on the subject of your email the job title.

For example: Ref: Application Branch Manager – Bungoma, Kitale or Homabay

To
The Group Human Resources Manager
CIC Insurance Group LTD

Strictly through Email to: recruitment@cic.co.ke.
The application should reach us by close of business on 17th July, 2015. Please note only short listed candidate will be contacted. If you do not hear from us by 21st July, 2015 consider your application unsuccessful.