Hilton Hotels & Resorts Job Vacancy : Senior Sales Account Manager

Hilton Hotels & Resorts Job Vacancy : Senior Sales Account Manager

Job description

As Senior Sales Account Manager, you will analyze local market trends and competitor activity to

recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Analysis local market trends and competitor activity to identify business leads
• Develop customer accounts and travel within the local area to drive business into Hilton Nairobi and to increase market/customer share in all revenue streams
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels, including social media channels
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognizing potential opportunities
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Attend Sales events, as required
• Produce accurate and timely reports that meet the needs of the Director of Sales and senior management to include the reporting of appointments, calls made and business leads
• Answer customer queries in a prompt and professional manner
• Manage staff performance in compliance with company policies and procedures
• Assist with recruitment, managing, training and developing of the Sales team

Desired Skills and Experience

• Passion for sales and for achieving targets and objectives
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Ability to work under pressure and under own initiative
• Flexibility to respond to a range of different work situations
• Experience in a sales role with a proven track record to close a sale
• Knowledge of local market
• Excellent grooming standards
• Knowledge of hospitality would be advantageous

How to Apply

Submit your CV and Application online : Click Here