BRANCH.CO JOB VACANCY:COUNTRY LEAD

Branch.co Job Vacancy : Country Lead
April 2, 2015 Job Description
You will be part of a talented, passionate team that is determined to make a positive impact on the lives of the mobile generation. You will have the opportunity to contribute heavily into the strategic direction of our company and become a leader in the growing field of mobile financial services.
We offer competitive salaries, generous benefits, an employee stock option pool, and opportunities
for frequent travel. You will be responsible for all operations and growth in our Kenya Branch. Your primary duties will include:
Building a customer service organization to support thousands of borrowers
Recruiting and training a team of top-quality employees.
Establishing and tracking performance metrics for customer happiness
Converting user feedback into effectively described new feature requests.
Carrying out business development with existing partners, and bringing new partners on board.
This position is based out of Nairobi, Kenya and requires a minimum 2 year commitment.
Desired Skills and Experience
Required Qualifications & Skills

• Highly entrepreneurial. You take the initiative to solve problems as they arise. You’ve started and/or contribute to projects you’re passionate about. You’ve proven the capacity to think creatively and overcome obstacles on multiple occasions.
• Customer focused. You are passionate about doing what is best for our customers. You are constantly thinking about ways to make their lives easier. You believe that a transparent, simple customer experience is always the best.
• Analytically savvy. You love digesting large amounts of information and making decisions based on data. You look forward to learning new technologies and teaching others how to use them.
• Great collaborator. You know that start-ups are a team sport. You listen to others, speak your mind, and ask the right questions. You are focused on what is best for the team, and contribute accordingly. You get your hands dirty to get things done.
• Proven leader. You’ve lead a team in completing complex projects. You know how to communicate goals, think through metrics, and keep your team organized. Your team members respect you and love working with you. You have a minimum of 5 years experience working in a start up and/or relevant field, and at least 2 years as a manager of a team.

Preferred Qualifications & Skills:

• Knowledgeable about software development, user experience design, and product management
• Expertise in financial services and mobile money usage patterns in the developing world
• Experience managing teams in a cross-cultural environment across time-zones
• Fluency or proficiency in Swahili 

How to Apply
Submit your CV and Application online : Click Here