CIC Insurance Group Policy Administration Assistant 2015

CIC Insurance Group Policy Administration Assistant 2015
March 18, 2015 Job Description
CIC Insurance Group is the leading Co-operative insurer in Africa and one of the top three insurance companies in the country.CIC Insurance Group consists of three subsidiaries; CIC General Ltd, CIC
Life Assurance Ltd and CIC Asset Management Ltd; currently CIC has businesses operating all over Kenya with 19 branches.
In order to execute its ambitious growth and expansion strategy, CIC wishes to recruit high caliber individuals to fill the following position:
Policy Administration Assistant – Medical
Job Purpose: Responsible for customer service in the Underwriting section, particularly tasks involving policy membership, premium changes and endorsements in the course of the cover period.
Duties & Responsibilities
Process and maintain accurate membership records (entry and exit of members into and from existing policies)
Process premium debit/credit notes, member schedules and premium statements.
Processing and timely dispatch of membership cards to clients and intermediaries.
Dispatch renewal notices to clients, Brokers and Agents at least 3 months to the policy renewal date.
Processing Agents’ commissions.
Administration and maintenance of outpatient fund accounts for allocated policies
Prompt collection of outstanding premiums.
Handle customer service issues relating to membership, scope of cover, premiums and commissions.
Academic Qualifications
Bachelor’s degree in any business related field.
Professional Qualifications
Good progress towards achievement of the Insurance Diploma from College of Insurance or Chartered Insurance Institute (UK)
Relevant Work Experience
2 Years working experience in underwriting of medical business with a reputable insurance company, Broker or HMO
Skills, Knowledge and Competencies
Excellent presentation and training skills
Team player with good people relations and excellent negotiation skills
Integrity and ethical values are a core requirement
How to Apply
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title.For example: Ref: Application for POLICY ADMINISTRATION ASSISTANT – MEDICAL
To:
The Group Human Resources Manager
CIC Insurance Group Ltd
Strictly through Email: recruitment@cic.co.ke
The application should reach us by close of business on 27th March, 2015.
Please note only short listed candidate will be contacted.
If you do not hear from us by 31st March, 2015 consider your application unsuccessful.