Standard Chartered Bank Job Vacancy : Business Operations Risk Manager

Standard Chartered Bank Job Vacancy : Business Operations Risk Manager
February 12, 2015 Job Description



Job Description

1. Focus and implement an effective Operational Risk Framework (ORF) [former: ORMAF] within the business unit to ensure operational risks and controls are being managed appropriately at the business unit level in a proactive, risk based and disciplined manner to meet external, internal and regulatory requirements.
2. Review and monitor Product / business operational risk management from an end-to-end basis based on CB Governance Framework.
3. Ensure proper functioning of day-to-day controls, periodic monitoring activities, and timely identification and resolution of risk issues.
4. Promote a strong operational risk management and compliance culture.


Key Roles & Responsibilities


1. Implementation of Group and Country Policies and Procedures
 Update policies, procedure and standards. Ensure that all Products sales platforms, scripts, licensing, documentation and system support, are complied with policies per Group requirements as well as local regulations.
 Execute and follow up on gaps and action plans identified, within business and regulatory context.
 Report and monitor sales processes and performances of third party/ service providers such as insurance companies and fund houses, to fine-tune and re-define service level required by Group standard and local regulations.
2. Implementation and monitor ORF
• Execute the key control standards (KCS), key control sample testing (KCST) and key risk indicators (KRI) within business unit.
• Report and monitor losses, risk events, policy deviations, KCST & KRI exception, and engage appropriate stakeholders on timely remedial actions; escalate key risk situations that pose significant risk.
• Identify new, thematic and developing risks; provide operational risk advice through ORF and ad hoc reviews (Accountability reviews, Lessons Learnt reviews, Process / Control reviews) at the unit level.
3. Implementation of Control to ensure proper functioning of day to day monitoring, sales assurance and surveillance.
 Conduct day to day monitoring, sales assurance and surveillance to sustain a stable and reliable world class sales platform and processes with zero defects.
 Exercise sound commercial judgment, respond and resolve issues timely.
 Drive the implementation of Wealth Projects on system platforms, risk management, process simplification & standardisation, etc.4. Implement effective risk management process with Wealth Product Group

1. Risk Identification .
i) Identify and assess E2E gross operational risks.
ii) Document accordingly (Risk Profile, Country Addenda, Risk Register etc).
iii) Reporting of exposures for acceptance at the appropriate governance level.

2. Risk Assessment
i) Assess Gross Risk Exposure.
ii) Design effective mitigating controls.
iii) Implement risk control.
iv) Conduct BAU activities with agreed risk controls.

3. Risk Acceptance
i) Follow through risk acceptance process to comply with ORF and delegation of authority .
ii) Promote approval of acceptance of residual risks above appetite.

4. Risk Monitoring
i) Implement systematic monitoring on process control effectiveness.
- Monitor key control indicators.
- Conduct independent sample testing of controls.
ii) Provide MIS as per agreed key controls, and escalate if needed, to appropriate management.
iii) Review and monitor MIS, do trend analysis, accept or escalate risks.
iv) Design, approve and implement action to mitigate gaps identified.


5. Operational Risk Recording / Reporting
i) Capture gross and residual risk exposure identified and OR loss promptly and accurately in Phoenix in accordance with Group’s Operational Risk Policies and Procedures.
Follow through appropriate escalation and approval required.

5. Audit and Operational Risk Interface

1. As the key business interface with Audit and OR functions including BORC.
2. Coordinate audits .
3. Develop and implement Management Action Plan in Audits.
4. Socialize Audit findings and re-assess the control effectiveness as part of the residual risk ratings.


Qualifications & Skills


1. Degree holder, preferably 6 to 8 years of Wealth Management policies and sales governance experience.2. Traits
 Self-motivated
 Work well under pressure

3. Proficiencies and Knowledge:
 Wealth Management
 Sales policies and procedures
 Group governance requirements
 L&C Requirements
 Audit requirements
 Local Regulations
 Operational risks

4.Skills
 Coordination and execution
 Collaboration and team work
 Communication and listening
 Interpersonal and influencing
 Negotiation and engagement
 Project management & Implementation


How to Apply


Submit your CV and Application online : Click Here