FMCG Company Customer Care Intern Job in Kenya

FMCG Company Customer Care Intern Job in Kenya
February 13, 2015 Job Description

Our client in FMCG Company is seeking to recruit a Customer Care Intern to join their dedicated team.


Duties and Responsibilities
Identifying needs; assessing interests; explaining the products and options.
Identifies business opportunities by researching prospects and identifying key decision-makers.
Develops and maintains strong relationships with customers by providing support, information, and guidance
Provides excellent customer service by responding to customer inquiries, questions, and concerns.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Performs other related duties as assigned.
Qualifications

Degree/Diploma in Customer care, PR or any business related course
At least 1 years of experience in a busy institution
Good communication skills
Attention to details.
Excellent communications skills both verbal & written.
Fluent in English & Swahili

How to Apply

If qualified kindly send your CV to jobs@jantakenya.com clearly indicating ‘Customer Care Intern’ on the subject line by 20th February, 2015. Do not attach any certificates.Only shortlisted shall be contacted.