Safaricom Limited Job Vacancy in Kenya : Category Product Manager

Safaricom Limited Job Vacancy in Kenya : Category Product Manager

Job Description

Reporting to the Senior Manager – Enterprise Products (Portfolio), the role holder will develop and execute the category products Growth strategy; own Category Products innovation funnel and New Product Introductions Roadmap; deliver on the adoption and monetization targets; manage the full products lifecycle for the Category Products including products rationalization and performance reviews that lead to enhancements of existing products and retirement/replacement of products that are neither profitable nor delivering retention and brand equity values to the business unit.

Key Responsibilities:

• Develop and deliver the strategy and roadmap for the Category Products;
• Create and manage winning partnerships with key stakeholders including Technology and service vendors, commercial partners and internal support teams to create and deliver end-to-end innovation value chains for enterprise customers;
• Stays updated on relevant industry, technology and market trends and combine this with a needs analysis at prospective customers and market segments to identify winning propositions that deliver to the business unit objectives of revenue, retention and innovation CDIs;
• Innovation and Subject Matter Leadership for the assigned category;
• Drive ongoing revenue targets and products profitability for the assigned products category through innovation and partnerships (new products, product enhancements, new/improved processes, roadmap delivery);
• Co-ordinate with Marketing, business planning and sales teams to achieve products take-up in the market through attractive packaging, pricing and positioning;
• Quarterly review of category products performance to identify requirements for enhancements, retirement or replacement;
• Stakeholder engagement and governance of the Products and Innovation Management Lifecycle;
• Achieve the NPS & CDI target for products and innovation for the allocated product stream;
• Ensure high levels of quality and customer experience in launched products through documented, simple, and well tested sales, provisioning and support processes;
• Living the Safaricom values of speed, simplicity and trust in order to be more responsive to the customer;

Desired Skills and Experience

• Bachelors Degree from a recognized university;
• Experience of 6 years in a high result oriented organization with at least two in a mid-level managerial role in a commercial setting driving growth through products and innovation or Product brand management;
• Certification in Marketing (CIM, MSK certifications or any other recognized certification) is a key added advantage;
• Requisite experience in a technology field is an added advantage;
• Knowledge of principles and methods for showcasing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems;
• Excellent written and verbal communication skills coupled with good listening and critical reasoning skills.

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Friday 26th December 2014.

The Senior Manager Talent and Resourcing,

Safaricom Limited

Nairobi via E-mail to hr@safaricom.co.ke