Standard Chartered Bank Job Vacancy in Kenya : Business Planning Manager

	Job Description
	• This role requires the holder to work closely with the Head of CC East Africa to develop the strategic agenda, deliver key priorities and help set the tone for the CC business.• The role carries delegated authority to establish and manage certain deliverables, set levels of excellence, drive change and make business decisions. • The individual is responsible for ensuring that Business plans are acted  within the ageed timeliness • The role holder coordinates decision making  across the Business to ensure that  key stakeholders fulfil their commitments. • The holder will be judged on the ability to drive strategy execution  and  in assisting the Business Head to  build sustainable incremental value both in terms of revenue and risk management
	Key Roles & Responsibilities
	Facilitate the day-to-day running of  CC East Africa business as well as managing the strategic initiatives within the Business:.Business Management • Work with regional finance to understand country, segment and product performance and engage East African countries / segments to drive areas of focus • Prepare Head CC  for business reviews with East Africa CC Heads as well as the Regional  Head of CC Africa • Communicate, help drive and monitor progress against key global CC performance management initiatives • Ensure effective  application of CC sales management tools ensuring that they are continuously improved, undertaking periodic reviews and suggesting improvements. • Continuously seek to improve the usage, accuracy and application of Customer Profitability Reporting with the ultimate aim of ensuring zero revenue leakage and accurate reporting Business and Process Improvement • Identify, analyze, lead / participate in all initiatives intended to improve CC financial performance, operating efficiency, risk and people management • Work with stakeholders to continuously improve standards across all product areas including credit, striking a balance between compliance and blockages Risk Management • Ensure proper adoption and constant improvement of  the credit process • Work with Risk to continuously improve and ensure relevance of policies and processes Strategy Development & Implementation • Work with the  Head CC East Africa Head, Africa Regional Office, Regional Executives, Business Heads, Product partners and Business Support functions to develop and refresh CC strategies across East Africa • Assist to identify and drive new revenue streams for CC, with specific responsibility for planning, execution and coordination of these efforts Communication • Ensure top management communication is delivered and understood by team members • Assist in the coordination and success of CC events, campaigns workshops & seminars • Implement and generate awareness of centrally and locally-driven CC initiatives • Understand the staffing / space / systems requirement and accordingly approach internal stakeholders for proper investments • Interface with product partners on staffing initiatives or any other product roll-out / focus • Work with finance to manage investments and tracking of hiring and return on investments People • Manage the allocation of new / replacement headcount allocation for CC East Africa alongside HR • Work with  Regional Talent Aquisition to ensure roles are filled quickly and with quality candidates • Work with HR to constantly improve the CC induction programme for all new staff • Drive intiatives to improve CC reward and retention • Work with the Learning and Development team to ensure CC team has sufficient and relevant training programs available and work with product partners to ensure RMs are upskilled on product capabilities KEY RELATIONSHIPS • Africa Regional Head CC / COO’s Office & BPMs • Africa Regional CC Segment Heads & BPMs • East Africa CC Country Heads & BPMs (or equivalent) • Africa Regional CEO & BPM • East Africa Regional CEO / Country CEOs & BPMs • CC Heads & BPMs in other regions • Global Segment Heads & BPMs • Product Partners • Support Functional Departments (Finance / Legal & Compliance / Human Resources / Marketing / Credit Risk Control / Operations)
	Qualifications & Skills
	• Accuracy of data, e.g. customer profitability. • Success and timeliness of project implementation. • Successful removal of blockages to business and improvements in TAT. • Sustainable improvements in end-to-end customer service and improvements in TAT. • Timeliness of submissions both locally and to group • Successful implementation of initiatives  To apply click here  https://www.sc.com/en/careers/