Rift Valley Railways Job Vacancy in Kenya : Commercial Manager – Sales

Title: Commercial Manager – Sales

Reports Directly To: General Manager
 

Reports Indirectly To: Finance Manager

Indirect Reports (Numbers): Customer Service Executive, Freight Coordinators

 

Purpose: Take full responsibility for EARHL KPI’s to grow volumes / revenues,
customer management as well as the Company brand.

Key Duties/Responsibilities

• Sales and marketing of the company’s services as per targets that will be agreed on with the General Manager;
• Managing the existing clients relationship to ensure satisfaction and continued business;
• Identifying new markets/business opportunities and developing these to ensure increased market share;
• Developing annual Sales plans and strategies and analyzing performance reports to identify areas of improvement;
• Gathering competitor and customer data through field sales activities in order to understand the local market trends and competitors activities;
• Carrying out market and competitor intelligence activities and sharing of the information within the sales team to improve on our service offering and delivery to remain competitive in the market;
• Support RVR Commercial department to meet the monthly NTK;
• Facilitating communication between clients, finance and operations departments for seamless service delivery;
• Marketing and Advertising EARHL to make it visible through media advertising, website development, corporate events among others;
• Monthly comprehensive reporting to management to assist in decision making;
• Performing any other duties as may be assigned from time to time.

Academic and Professional Qualifications

• Degree in a relevant field
• Training in Customs & KRA training and Knowledge in supply chain management will be an added advantage

Knowledge, Experience and Skills

• At least four (4) years’ experience in a freight forwarding firm/ sea freight / transport
• Experience in product/service marketing
• Excellent interpersonal relations and keen listener.
• Excellent negotiation skills
• Team Player
• Computer literate

Main External Contacts: EARHL/RVR customers
 

Main Internal Contacts:

• Administration, Marketing/Logistics and Operations department
• Kenya Ports Authority [KPA]
• Kenya Revenue Authority [KRA]
• Shipping Line
• Government Bodies
• Container Freight Stations [CFS]
• International Agents/Freight Forwaders

How to Apply

Suitably qualified applicants should submit their application letters, with detailed CVs including a day time contact phone number and email addresses citing the relevant job title, before 15th October 2014 to:- recruitment@rvr.co.ke