General Motors Workshop Manager Job

Job Description

General Motors East Africa Ltd, the leading automotive company in the East Africa region has the following employment opportunity:-

Workshop Manager
 
Reporting to the General Manager, Aftersales the successful candidate will be responsible for the
following functions:-

• Monitor and review Service Workshop processes to enhance productivity, improve customer satisfaction and achieve Business plan targets.
• Resourcing and leading Service Workshop teams
• Motivate a team of service advisors, technicians and team leaders to achieve corporate customer experience objective through visionary and innovative leadership.
• Develop and maintain effective management and internal control procedures in the workshop.
• Support company marketing programs like new vehicle launches, service clinics and extended service plans.
• Participate in resolution of problems affecting service workshop business and customer complaints.
• Administer corporate and company policy, ensure compliance with labour agreements and maintain effective labour relations.
• Promote Health & Safety in the workshop to achieve set objectives for the department and company wide.
• Control workshop process materials inventory by ensuring proper ordering practices.
• Preparation and submission of vehicle repair & maintenance bids in response to tenders.

For appointment to this position, the successful candidate must have the following minimum requirements:-

• Bachelors degree in Mechanical/Production/Automotive Engineering or any other related field.
• Minimum Seven years working experience, three of which must be in managerial or senior supervisory position.
• Ability to drive processes with numerous interdependencies.
• Problem Solving, customer focus, communication & planning skills.
• Drive for results.

How to Apply

Please send your application and CV to:
The HR Business Partner, General Motors East Africa Ltd, Enterprise/Mombasa road, P.O. Box 30527 – 00100,
Nairobi
Or Email: careers.kenya@gm.com
Only qualified candidates will be contacted
Deadline 31st August, 2015 General Motors East Africa Ltd assembles and distributes global vehicle brands Isuzu and Chevrolet