World Food Program Jobs in Kenya:Telecommunications Assistant

WFP Job Vacancy in Kenya : Telecommunications Assistant

INTERNAL VACANCY ANNOUNCEMENT

Job Title: Telecommunications Assistant (mVAM)

Post Type/Grade: Service Contract – SC-4

Duty Stations: Nairobi

Date of issue: 8 May 2015

Deadline for application: 22 May 2015

Major Duties and Responsibilities

• Under the direct supervision of the Head of the Innovations the incumbent will be responsible for
• Maintain a register of mVAM survey respondents, identified by phone number;
• Send these respondents a SMS one day before the scheduled call is due;
• Place all required phone calls (live calls) administering the mVAM survey;
• Carry out data entry under the supervision of the mVAM project manager;
• Submit clean data to mVAM project manager, using agreed on formats;
• Establish and verify a list of survey respondents who are entitled to incentives at the end of each completed survey;
• submit the list to mVAM project manager;
• Report any technical problems immediately to the IT/ mVAM project manager for prompt and on the spot troubleshooting; Perform other related duties as required.

Qualifications, Experience and Critical Success Factors

• Successful completion of secondary school education preferably supplemented by courses in a field related to WFP programmes.
•  Minimum of three years’ work experience in telex and radio operations or in a relevant field.
  Experience in the field of programme operations will be an added advantage.
  Ability to work independently with minimum of supervision.
  Should be organized and attentive to details, have Courtesy, tact and the ability to work effectively with people of different national and cultural backgrounds.
  Excellent communication skills and ability to work collaboratively with multiple stakeholders.
  Experience in handling sensitive issues with discretion and confidentiality.
  Should be able to maintain accurate/precise records .Good analytical skills and ability to clearly synthesize and present findings, draw practical conclusions and to prepare written reports in a timely manner.
  Experience using databases and Microsoft Office applications (Word, Excel and PowerPoint).
  Fluency in oral and written communication in English is required. 

How to Apply

Interested and qualified WFP Kenya employees are requested to submit online applications ONLY according to the following procedures: Go to: http://i-recruitment.wfp.org/vacancies/15-0017770

Step 1 : Create your online CV

Step 2: Click on ‘Description’ to read the position requirements and ‘Apply’ to submit your application.

NOTE: You must complete Step 2 in order for your application to be considered for this vacancy. WFP is an equal opportunity employer and does not charge fees from applicants at any stage of the recruitment process.

Only short listed applicants will be contacted. Qualified female candidates are particularly encouraged to apply.