Front Office Agents / Night Receptionists (4positions)

Front Office Agents / Night Receptionists (4positions)

Vacancies in Hospitality: Trianum Hospitality is a boutique consulting and management firm that operates serviced apartments and boutique hotels.The company is seeking to fill the following
positions at a variety of its managed properties:

Front Office Agents / Night Receptionists
(4 Positions)

Reporting to the Front Office Supervisor this role is responsible for the following:

• Receiving guests to the hotel and maintaining high standards of customer service at the reception by ensuring all enquires are responded to in a courteous and timely manner and all visitors are treated with great respect.
• Answering incoming telephone calls and directing the same to the appropriate department or office
• Ensuring all reservations from sales are correctly entered into the system and communicated to Housekeeping, Front Office, Accounts and all other relevant departments

Desired Skills / Qualifications

• Front Office Certification from Kenya Utalii College or other recognized institution /Degree in Hotel Management
• 3 to 5 years experience in a supervisory or management role in the Front Office Department
• Excellent written & spoken English, interpersonal skills and presentation skills
• Proficiency in MS Office suite, experience with HIS(Hotel Information System) 

How to Apply

Please send you application letter indicating your suitability to this role, together with a copy of your updated resume, your current salary and benefits package to hr@trianum.co.ke before 19th May 2015.