Clarkson Insurance Brokers Claims Executive

Clarkson Insurance Brokers Claims Executive

Clarkson Insurance Brokers Ltd: We are an Insurance Broker who wishes to recruit for the following position in our Department.

Claims Executive - Broking Department
Ref: CE/BD/2015

Key Performance Areas
The duties and responsibilities will include:-

• Reviewing of documents and pertinent requirements regarding an insurance claim.
• Ensure that the insurance claim made by the claimant is complete in form and complies with the documentary requirements of an insurance claim.
• To advice claimants regarding basic matters about their insurance coverage in relation to the insurance claim.
• Respond to both internal and external claims inquiries concerning benefits, claims process, service providers, and the filing/completion of proper forms.
• Recording and processing of all claims transactions to ensure they are accurately entered in the system.
• Opening of hard-copy claim files.
• Prepare claims registers for claims meetings and update the various claims reports.
• Prepare initial claim letter and mail to insured, along with appropriate forms for completion.
• Track and follow up on receipt of necessary forms.
• Coordinate with the Underwriting department, as necessary.
• Generally ensuring the highest level of quality customer service in the claims process.

Education and Experience:

• Relevant Bachelor’s degree from recognized university,
• Diploma in Insurance (AIIK or CII),
• 2 years’ experience in general claims.

Competencies:

• Excellent verbal communication and presentation skills,
• Good organizational skills,
• Interpersonal skills,
• Quick learner,
• knowledge of insurance market and operations,
• Ability to think strategically and
• passionate about driving the business to implement targets

How to Apply

For consideration, please email your resume to hr@clarkson.co.ke to be received no later than 14th May 2015.
Only shortlisted candidates will be contacted.
Quote the reference number on the subject part of the email.