Fast Trucking Service Limited Airline Customer Service Agent Jobs
April 2, 2015 Job Description
Airline customer service agents are sometimes known as passenger service agents or check-in assistants.
In this role, you would usually work for an airline, or for a ground services agent on behalf of an airline.
Your daily tasks will usually include:
dealing with passenger inquiries about flight departures and arrivals
checking passengers in giving seat numbers
providing boarding passes and luggage labels
telling passengers about luggage restrictions
weighing baggage and collecting any excess weight charges
taking care of people with special needs, and unaccompanied children
calming and reassuring nervous passengers.
You may sometimes help passengers through immigration and customs, or escort passengers who have night flight connections. You could also specialise in different areas of airport work, such as computer control.
How to Apply
Working hours and conditions
Airports usually operate 24 hours a day, so you would normally work on a shift system which may include evenings, weekends and holidays. You would mainly work at a check-in desk, and your employer would provide you with a uniform. applcations should be made to fasttruckingservice@gmail.com
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