Technical Support Engineer Job in Nairobi, Kenya (350K – 500K) – Currency Recognition & Cash Processing Solutions

Technical Support Engineer Job in Nairobi, Kenya (350K – 500K) – Currency Recognition & Cash Processing Solutions
February 25, 2015 Job Description

Our client, a leading provider of Currency Recognition and Cash Processing Solutions from China is seeking to recruit a Technical Support Engineer.
Location: Nairobi, Kenya
The successful candidate MUST have prior working experience in the ATM industry / banking equipment industry.

Key Responsibilities:
Provide technical support to partner or end user to solve the ATM technical problems, if necessary will travel to other cities for on-site support.
Manage & process customer complaints and /or new requirement processes.
Prepare service reports to the customer and prepare technical analysis, collect data and submit bi-weekly report to headquarters.
Assist the local supervisor and manager to prepare the technical tender documents.
Manage local projects such as pilot-test, technical upgrades, user accept test and others.
Prepare and help out in technical documentation such as the spare-part lists, working instructions and technical bulletin writing.

Qualifications:

Must have 2 years working experience in technical support or customer service.
Must have a bachelor’s degree in computer science, electronics engineering or mechanical engineering.
Computer literate.
Ability to work under minimum supervision.
Good written and spoken English.
Ability to speak Mandarin and write Chinese will be an added advantage.
Must possess an outgoing and proactive personality.
Monthly gross salary: Ksh. 350,010 – 500,040/= (Approx. 3,889 – 5,556 USD) depending on experience

Deadline: 20th March 2015

How to Apply

To apply, please follow the link:
http://bit.ly/1JL674y
Summit Recruitment & Training, Blixen Court,
Karen road, Karen.

Only short listed candidates will be contacted.
Please indicate in your email which position you are interested in.

Please do not apply if you do not meet the requirements of the job