Kencall Customer Service Executives Jobs in Nairobi Kenya

Kencall Customer Service Executives Jobs in Nairobi Kenya
February 28, 2015 Job Description
Vacancy: Customer Service ExecutivesLocation:
Nairobi (Industrial Area)Company: Kencall – Call Centre / BPO
Requirements
Excellent command of the English language, preferably US accent
Must demonstrate a positive attitude and professional demeanor
Requires strong communication skills, decision making and interpersonal skill
Detail-oriented and can multi-task
Has integrity – honest and ethical
Flexible, polite & accommodating
At least 1 year experience in sales or call centre
Must have outbound call experience
Prior experience dealing with senior executives will be an added advantage
Diploma or Degree in a related field – public relations or mass communications will be an added advantage
Key Competencies and Attributes
Good computer literacy skills
Friendly & professional telephone manner
Determined, good listener & self-motivated
Team player & Passionate about customer service
Good listening skills
Exceptional customer service skills
How to Apply
If you possess the above skills send your CV to hr@kencall.com or recruitment@kencall.com before 6th March 2015.
Important: Be sure to include the following reference subject line to your e-mail for consideration.
REF: KCWORLD/Y15/MARCH. APPLICATION FOR CUSTOMER SERVICE EXECUTIVE POSITION