Sales Support Job in Nairobi Kenya
February 17, 2015 Job Description

Posting Title: Sales Support – Nairobi

Reporting: Chief Commercial Officer – Kenya


Key Responsibilities
To support Premier Sales Executives, Business Development Executives and/or Key Account Managers to ensure that they have as much customer facing time as possible.
Receive telephone calls as backup to PSE, BDE and/or KAM’s that are “out on the road”
Determine customer requirements and liaise with PSE/KAM’s to act quickly in responding to their requests
Needs to build up the ability to take quoting and other decisions towards customer requests when
PSE/BDE/KAM and Commercial Managers are not available
Understand all Selling Rate guidelines
Will be required to inquire within the DAMCO organization for rates on various services that may not be covered in any guidelines
Will be responsible for creating on following up on quotations and proposals to customers assigned to their assigned PSE/KAM
Arranging Customer Visits when required
Creating and distributing required forms in the “knowledge transfer” stages
Arranging Customer Visits (not as a general rule but when executives are travelling or outside the office as an example
Credit application follow up
Who we are looking for
Freight Forwarding and/or Logistics experience of more than 1 year, when possible
Good analysis and judgment skills
Ability to multitask and set priorities in a fair and objective manner
Ability to deal with multi personalities
Strong telephone and customer service skills
Ability to deal with customer requests in a quick and decisive manner
Must speak and write the native language at a high level
Must speak and write English at an intermediate level
Must be outgoing and easily able to build relationships at all levels

How to Apply

If interested in the said position, send your CV to cvs@careerdirections.co.ke by C.O.B 24th Feb 2015